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- Appointment Policy
We encourage our clients to make appointments, however emergency walk-ins are accepted during office hours.
Request an appointment online using your Pet Portal. Click here to get started.
- Pre-surgical Policy
Patients having surgery should have no food after 10 p.m. the night
before the procedure (water is fine). We require pre-anesthetic blood
work with our surgeries and encourage owners with older animals to do
more extensive testing. Surgical check-in is between 7:30 and 8:00 a.m.
At that time, we will weigh the patient and one of our technicians will
meet with the owner to discuss the surgery and answer any questions.
The owner is required to sign a surgery consent form. - For Overnight Patients
During regular business hours, there is always staff in the building.
After hours, a Kennel Attendant member returns in the early evening to
care for patients that are here over night. If any of one of them
requires medical attention, the veterinarian returns to care for these
patients. - After-Hours Emergencies
We refer after-hours emergencies to Animal Emergency Clinic of Rockford
4236 Maray Drive
Rockford, IL 61108
only 2 blocks from Animal Medical Clinic
Telephone: (815) 229-7791 - Payment Options
It is customary to pay for veterinary services upon their completion.
The doctor can give an estimate of anticipated procedures prior to
admission. We are a locally-owned small business and our ability to
deliver quality animal care is based on fair fees for services
rendered.
We accept cash, personal checks, Visa, MasterCard, Discover, Care Credit (www.carecredit.com)
and traveler's checks. We offer a discount on the Office Call/Wellness
Exam to clients bringing in multiple pets on the same visit. We also
honor appropriate certificate(s) from Winnebago County Animal Services,
and with prior approval from Winnebago County Humane Society, we offer
discounted spays/neuters.
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